do_you_have_a_direct_telephone (type: esriFieldTypeString, alias: Do you have a direct telephone number for external customers to call? , SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [Yes: Yes], [No: No])
who_answers_calls_to_this_numbe (type: esriFieldTypeString, alias: Who answers calls to this number?, SQL Type: sqlTypeOther, length: 1000, nullable: true, editable: true)
is_this_a_manned_line_in (type: esriFieldTypeString, alias: Is this a manned line in, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [Office: Office], [Home: Home], [Hybrid: Hybrid])
what_technology_is_the_call_del (type: esriFieldTypeString, alias: What technology is the call delivered on, SQL Type: sqlTypeOther, length: 1000, nullable: true, editable: true)
has_the_way_this_number_is_answ (type: esriFieldTypeString, alias: Has the way this number is answered changed since Covid/Remote Working?, SQL Type: sqlTypeOther, length: 1000, nullable: true, editable: true)
if_calls_are_unanswered_what_is (type: esriFieldTypeString, alias: If calls are unanswered what is the route available to customers, SQL Type: sqlTypeOther, length: 1000, nullable: true, editable: true)
current_service_information_on (type: esriFieldTypeString, alias: Current service information on website/letters/other materials has been updated to include all contact numbers for service, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [Yes: Yes], [No: No], [N/A: N/A])
please_provide_direct_number_fo (type: esriFieldTypeString, alias: Please provide the number for the service to escalate calls, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
please_provide_name_and_number (type: esriFieldTypeString, alias: Please provide name and number for the service to escalate to if the contact number is unavailable to CAS/Contact Centre - for first escalation , SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
please_provide_name_and_number_ (type: esriFieldTypeString, alias: Please provide name and number for the service to escalate to if the contact number is unavailable to CAS/Contact Centre - for second escalation, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true)
is_this_on_an_appointment_only (type: esriFieldTypeString, alias: Is this on an appointment only basis, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [Yes: Yes], [No: No])
information_published_on_the_se (type: esriFieldTypeString, alias: Information published on the service pages of the Council website has been updated to inform citizens of process?, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [Yes: Yes], [No: No])
if_no_please_provide_timescale (type: esriFieldTypeString, alias: if no please provide timescale for update, SQL Type: sqlTypeOther, length: 1000, nullable: true, editable: true)
residents_book_an_appointment_v (type: esriFieldTypeString, alias: Residents book an appointment via the service pages of the website, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [Yes: Yes], [No: No])
if_no_please_provide_timescale_ (type: esriFieldTypeString, alias: if no please provide timescale for update, SQL Type: sqlTypeOther, length: 1000, nullable: true, editable: true)
staffing_rota_in_place_to_ensur (type: esriFieldTypeString, alias: Staffing rota in place to ensure cover for face to face provision, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [Yes: Yes], [No: No])
field_29 (type: esriFieldTypeString, alias: if no please provide timescale for introduction, SQL Type: sqlTypeOther, length: 1000, nullable: true, editable: true)
management_rota_in_place_to_pro (type: esriFieldTypeString, alias: Management rota in place to provide support and route for escalation, SQL Type: sqlTypeOther, length: 255, nullable: true, editable: true, Coded Values: [Yes: Yes], [No: No])
field_31 (type: esriFieldTypeString, alias: if no please provide timescale for introduction, SQL Type: sqlTypeOther, length: 1000, nullable: true, editable: true)